Resolving conflict involves analysing conflict situations in an objective and systematic way and being able
to suggest a range of non-violent solutions.
Planning
1. Recognise the need to resolve conflict.
2. Determine the issue to be resolved.
3. Be aware of the value stances of the people involved.
4. Prepare activities which will help students develop skills in resolving conflict.
Managing
1. Encourage students to express their feelings about the problem or issue.
2. Use questioning techniques to encourage students to analyse their own position and the positions
of others in the conflict.
3. Encourage students to listen attentively to opposing opinions or points of view.
4. Monitor activities and restructure them if they do not appear to be contributing to the successful
resolution of the conflict.
5. Work towards achieving a joint solution to the conflict.
6. Develop and display individual/class charts of strategies for resolving conflict.
PENJELASAN
DI ATAS ADALAH GAMBARAN UMUM UNTUK INFO LEBIH LANJUT SILAHKAN KONTAK ADMIN ATAU
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